Why Failure is Feedback: Lessons from Setbacks

Reframing Failure as a Growth Opportunity

Failure. It’s the word most entrepreneurs fear, yet it’s also one of the greatest teachers. Whether it’s a missed opportunity, a business idea that hasn’t worked out, or a personal setback, failure is often seen as the end of the road. But what if we viewed failure differently? What if we treated it not as defeat but as feedback?

Tony Robbins once said, “Life happens for you, not to you.” This shift in perspective is transformative, especially in entrepreneurship. Every challenge, mistake, or failure carries the seeds of growth and opportunity — if you’re willing to look for them.

Throughout my entrepreneurial journey, I’ve encountered some tough times, like facing failures from trying to grow too quickly, launching new ventures, and even getting close to bankruptcy. These challenges really tested my confidence and strained some relationships, but they also pushed me to change direction. Each failure brought with it invaluable lessons that no university degree could teach. These lessons went beyond just business; they were about personal growth, building resilience, and discovering my true self-worth.

When we face failure in business, it’s easy to see it as a personal failure. This is especially true when the company is a passion project or a long-held dream. Add to that the weight of having your name attached and the responsibility of supporting the people around you, and the pressure becomes overwhelming. But it’s in those darkest moments that the most meaningful lessons can be found.

The Role of Ego in Resisting Failure

One of the most significant barriers to embracing failure is ego. As entrepreneurs, we often tie our self-worth to the success of our ventures. This connection makes failure feel deeply personal, almost like an attack on who we are.

Ego can prevent us from:

  • Accepting Responsibility: When failure threatens our identity, we’re more likely to blame external circumstances rather than reflect honestly on what went wrong.
  • Seeking Feedback: Fear of appearing weak or incompetent can stop us from asking for help or learning from others.
  • Pivoting Quickly: Ego clings to the idea that our original plan ‘must’ succeed, even when all signs point to a necessary change.

Letting go of ego doesn’t mean letting go of ambition; it means recognising that failure isn’t a reflection of your worth — it’s part of the process. When we set our ego aside, we open ourselves up to the lessons failure offers.

The Fear of Failure

Failure often feels personal. It challenges our self-worth, and in a culture that celebrates “winning,” it can feel like a stigma. Entrepreneurs tend to tie their identity to their work, making failure even more challenging to accept.

But here’s the reality: no one succeeds without failing first.

  • Steve Jobs: Fired from Apple, the company he founded, Jobs used the setback to create NeXT and Pixar before returning to Apple and leading its most innovative era.
  • Elon Musk: SpaceX experienced catastrophic rocket failures in its early days, with launches exploding and funding running dangerously low. Musk himself admitted that a fourth failure would have ended the company. Instead, they succeeded, and SpaceX is now revolutionising space exploration.
  • James Dyson: Dyson went through 5,126 prototypes before creating the bagless vacuum cleaner we know today. Those failures didn’t just improve his product; they shaped the resilience and innovation that define the Dyson brand.

These entrepreneurs didn’t let failure stop them. Instead, they treated it as fuel to recalibrate, adapt, and return stronger.

My Experience with Failure

There was a time when I poured countless hours, resources, and energy into an offshoot of my business, believing it to be the next big thing. I was so eager to grow that I ignored the warning signs, and when it failed, it felt like a punch to the gut.

At the time, it was devastating. I questioned my abilities, my decisions, and my worth. Even worse, I felt I had let down the people around me — family, friends, and employees who believed in the vision.

But looking back, that failure taught me some of the most valuable lessons of my life. It taught me to:

  • Focus on what aligns with my core strengths and values
  • Recognise the importance of pacing growth and listening to intuition
  • Accept that failure doesn’t mean you’re unworthy — it means you’re trying

That failure wasn’t the end of my journey; it was the redirection I didn’t know I needed. Life wasn’t happening to me; it was happening for me.

Reframing Failure as Feedback

Failure isn’t the opposite of success; it’s the foundation of it. When we shift our mindset, failure becomes:

  • A Learning Opportunity: Every setback teaches us about our strategies, decisions, or markets.
  • A Test of Resilience: How we respond to failure says more about our potential than the failure itself.
  • A Step Toward Clarity: Sometimes failure clears the path for better opportunities we couldn’t see before.

Instead of asking, “Why is this happening to me?” try asking, “What can I learn from this?” That slight shift can change how you approach every challenge.

Modern Lessons from Failure

History is full of relatable entrepreneurs who turned failure into success:

  • Whitney Wolfe Herd: Before founding Bumble, Wolfe Herd faced public controversy and setbacks during her time at Tinder. She channelled those experiences into creating a billion-dollar dating app that empowers women.
  • Jack Ma: The founder of Alibaba was famously rejected from dozens of jobs (including KFC) and faced multiple failed business ventures before building one of the world’s largest e-commerce platforms.
  • Ben Francis: The founder of Gymshark started his now multi-billion-dollar fitness brand in his parents’ garage. Early on, he faced stock issues and supply chain challenges that nearly shut the business down, but he learned to adapt quickly and scale sustainably.

These stories remind us that failure is not a stop sign; it’s a stepping stone.

Practical Steps to Learn from Failure

1. Reflect Honestly

  • Ask yourself: What worked, what didn’t, and why?
  • Avoid blaming others or external circumstances. You can focus on what you can control and change.

2. Extract the Lessons

  • Write down 2–3 key takeaways from the experience.
  • How can you apply these insights to your next move?

3. Celebrate Progress

  • Recognise that failure means you tried. It’s a sign of effort and risk-taking, which are crucial for growth.

4. Share Your Experience

  • Be open about your failures with your team, peers, or audience. Vulnerability builds trust and humanises your journey.

The Last Word

The road to success is paved with failures. Each setback carries lessons that shape who we are and how we approach the future.

Instead of fearing failure, embrace it as a partner in your growth. The next time you face a setback, ask yourself: What is this teaching me, and how can I use it to grow? Because when life happens for you, not to you, every failure becomes a step closer to success.

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James Pass